Remote Server, Remote Access, Web Conferencing, Webinar Software Delivered in Appliances

RHUB Collaborative Remote Support Appliances for PC & Mac Users

The RHUB Collaborative Remote Support Appliance provides secure attended and unattended remote support for PC and Mac users. Key functions include remote control, file transfer, chat, mini-meeting, multi-tier collaborative support, and remote reboot to the safe mode or not. A free audio conferencing service is included. APIs are available for full customization and quick integration with your websites and applications. No IT maintenance is needed. You own it. You control it.

1. Supporter Workstation

A supporter workstation is a computer or terminal that a supporter works on.

A supporter can start as many support sessions as he wants on one supporter workstation in order to conduct concurrent remote support sessions.

2. Concurrent Users in One Support Session for Collaborative Support & Training

The maximum number of concurrent users in one support session is 10 (including the supporter). That is, you can invite up to 9 attendees to join your support session and host a mini web conferencing with full interactivity among all participants in order to conduct collaborative support or real-case training for new support staff.

3. Remote Computers Accessed All Time

The number of "Remote Computer Accessible All Time" is the maximum number of computers you can remotely access for unattended support.