One year of R-HUB ENABLE coverage comes with all R-HUB servers. You can
choose to purchase R-HUB ENABLE coverage yearly or you can purchase additional 1, 2, 3 or 4 year bundles at the time of purchase. During the coverage period, a defective unit will be replaced free of charge. The customer is responsible for shipping charges to return the defective product.
R-HUB ENABLE is priced at 20% of the system’s original MSRP price plus all
the options and licenses that are added to the standard product.
Return and Refund Policy
If within 14 days after receiving the product you ordered, the unit does not perform as represented, call for a Return Materials Authorization (RMA) number. Items returned back to R-HUB without an RMA number or collect freight will not be accepted. The product must be returned in its original packing and condition.
We will refund your payment after the product is received at our warehouse in the previously stated condition. Please email the tracking number to firstname.lastname@example.org
when you send the product back. RMA numbers must be used within 15 days of issuance or the RMA is canceled. Return instructions will be emailed to you.