Purchasing

R-HUB products are available from
a variety of sources.
In order to provide you with the most
appropriate starting point for your purchase,
please contact us by submitting the contact
information, calling us at 866-758-0984 or
emailing us at sales@rhubcom.com

Contact R-HUB:






The R-HUB products consist of six product lines. For product comparison, please visit the product overview page.
  1. TurboMeeting Web Conferencing Servers @ $995
  2. TurboMeeting HD Video Conferencing Servers @ $1,195
  3. TurboMeeting Live Streaming Server @995
  4. TurboMeeting All-in-One Collaboration Servers @ $1,795
  5. TurboSupport Remote Support Servers @ $395
  6. TurboSupport Remote Access Servers @ $395
  7. TurboSupport Remote Support & Access Servers @ $495
In addition to the above models for end users, R-HUB offers TSP-1000 servers for service providers to add video/web/audio conferencing services to their existing packages. Contact us for details.
R-HUB servers consists of hardware servers in three form factors and cloud servers on Amazon:
Category Standard Premium Enterprise Clouds
Image Entry Entry
  • Support Amazon, Google and Microsoft clouds

  • Ubuntu 14.04

  • 1GB RAM, 16GB disk, duo-core CPUs

Fan Fanless Fanless Quiet fan
Network 10/100Mb Ethernet 10/100Mb Ethernet 10/100/1000Mb Ethernet
Power 5W, DC 5V 2.5A, External Adapter, AC 100-240V, 0.5A 5W, DC 5V 2A, External Adapter, AC 100-240V, 0.5A 30W, AC 100 - 240V

1. TurboMeeting Web Conferencing Servers
Models Category Price Additional Concurrent Participant** Additional Meeting Room* Default Concurrent Participants Default Meeting Rooms Max Concurrent Participants Max Meeting Rooms
TWC-20 Standard $995 $25 $145 15 2 50 20
TWC-100 Premium Contact us for pricing Contact us for pricing Contact us for pricing 30 5 200 100
TWC-1000 Enterprise Contact us for pricing Contact us for pricing Contact us for pricing 60 10 3,000 1,000
* Number of Meeting Rooms – the number of concurrent meeting sessions. 
** Number of Concurrent participants – the total number of concurrent participants in all meeting rooms. The minimum additional concurrent participants per order are 5.

2. TurboMeeting HD Video Conferencing Servers
Models Category Price Additional Concurrent Participant* Additional Meeting Room Default Concurrent Participants Default Meeting Rooms Max Concurrent Participants Max Meeting Rooms
TVC-20 Standard $1195 $35 $165 15 2 50 20
TVC-100 Premium Contact us for pricing Contact us for pricing Contact us for pricing 30 5 200 100
TVC-1000 Enterprise Contact us for pricing Contact us for pricing Contact us for pricing 60 10 3,000 1,000
* The minimum additional concurrent participants per order are 5.

3. TurboMeeting Live Streaming Servers
Models Category Price Additional 50 Concurrent Participant Additional Meeting Room Default Concurrent Participants Default Meeting Rooms Max Concurrent Participants Max Meeting Rooms
TLS-20 Standard $995 $495  $495 50 1 350 20
TLS-200 Enterprise Contact us for pricing Contact us for pricing Contact us for pricing 300 10 1,000 200

4. TurboMeeting All-in-One Collaboration Servers
Models Category Price Additional Concurrent Participant* Additional Meeting Room Default Concurrent Participants Default Meeting Rooms Max Concurrent Participants Max Meeting Rooms
TMA-20 Standard $1,795 $55 $245 15 2 50 20
TMA-100 Premium Contact us for pricing Contact us for pricing Contact us for pricing 30 5 200 100
TMA-1000 Enterprise Contact us for pricing Contact us for pricing Contact us for pricing 60 10 3,000 1,000
Note: A remote access session in the All-in-One Collaboration Server, which permanently makes a remote computer accessible, does not take a meeting room license until you actively access the remote computer. However, a remote access session uses a concurrent participant license even if nobody is accessing the remote computer. A remote support session will take a meeting room license when the session starts.
* The minimum additional concurrent participants per order are 5.

5. TurboSupport Remote Support Servers
Models Category Pricing Additional Session Default Sessions Max Sessions
TRS-20 Standard $395 $145 1 20
TRS-100 Premium Contact us for pricing Contact us for pricing 10 100
TRS-1000 Enterprise Contact us for pricing Contact us for pricing 20 1,000
Note: In each support session, you can have up to four participants in the session for collaborative support.

6. TurboSupport Remote Access Servers
Models Category Pricing Additional Computer* Default Computers Max Computers
TRA-100 Standard $395 $25 10 100
TRA-500 Premium Contact us for pricing Contact us for pricing 50 500
TRA-3000 Enterprise Contact us for pricing Contact us for pricing 100 3,000
Note: In each remote access session, you can have up to four participants in the session for collaboration.

*: The minimum additional computers per order are 5.


7. TurboSupport Remote Support & Access Servers
Models Category Price Additional Concurrent Connection* Additional Session Default Concurrent Connections Default Sessions Max Concurrent Connections Max Sessions
TRSA-20 Standard $495 $25 $145 10 1 100 20
TRSA-100 Premium Contact us for pricing Contact us for pricing Contact us for pricing 50 10 500 100
TRSA-1000 Enterprise Contact us for pricing Contact us for pricing Contact us for pricing 100 20 3,000 1,000
Note: When a remote support session starts, it takes one session license. When a remote access session starts on a remote computer, it does not take a session license until you access the remote computer. Each computer connecting to the TRSA server will consume one connection license.
For example, for the TRSA-20, you can have one remote support session with your customer, which takes two connection licenses. Meanwhile, you can have 8 unattended remote computers that run remote access sessions. After you complete the remote support session, the TRSA-20’s one session allows you to access any one of the 8 remote computers.
*: The minimum additional connections per order are 5.
8. AddOns
Models Category LDAP Integration HA Cluster
TWC-20 Standard NA NA
TVC-20 Standard NA NA
TMA-20 Standard NA NA
TRS-20 Standard NA NA
TRA-100 Standard NA NA
TRSA-20 Standard NA NA
       
TWC-100 Premium $400 NA
TVC-100 Premium $400 NA
TMA-100 Premium $400 NA
TRS-100 Premium $400 NA
TRA-500 Premium $400 NA
TRSA-100 Premium $400 NA
       
TWC-1000 Enterprise Included Contact us for pricing
TVC-1000 Enterprise Included Contact us for pricing
TMA-1000 Enterprise Included Contact us for pricing
TRS-1000 Enterprise $400 Contact us for pricing
TRA-3000 Enterprise $400 Contact us for pricing
TRSA-1000 Enterprise $400 Contact us for pricing

R-HUB ENABLE

What does R-HUB ENABLE cover and include?

Hardware warranty:

Provides advance replacement in case your unit becomes defective.

Software updates:

Protects from obsolescence and updates the R-HUB server's software automatically (by default).  And allows users to take advantage of the latest and greatest features that are continually being added by R-HUB.

Technical Support:

From initial installation to continued technical support, R-HUB will support any unit under warranty.

Continuous availability:

Should your hardware fail or unit become unavailable for any reason, including your own network issues, R-HUB will set up temporary accounts on our servers while you wait for the replacement hardware or repairs to your network.

Audio conferencing service:

When warranty is active, you have access to our audio conferencing bridge service. Without warranty, the audio conferencing bridge will cease to work.

R-HUB ENABLE Pricing:

One year of R-HUB ENABLE coverage comes with all R-HUB servers. You can choose to purchase R-HUB ENABLE coverage yearly or you can purchase additional 1, 2, 3 or 4 year bundles at the time of purchase. During the coverage period, a defective unit will be replaced free of charge. The customer is responsible for shipping charges to return the defective product.

The annual R-HUB ENABLE is priced at 20% of the system’s original MSRP price plus all the options and licenses that are added to the standard product.

Return and Refund Policy

If within 5 business days after receiving the product you ordered, the unit does not perform as represented, call for a Return Materials Authorization (RMA) number. Items returned back to R-HUB without an RMA number or collect freight will not be accepted. The product must be returned in its original packing and condition. We will refund your payment after the product is received at our warehouse in the previously stated condition. Please email the tracking number to return@rhubcom.com when you send the product back. RMA numbers must be used within 15 days of issuance or the RMA is canceled. Return instructions will be emailed to you.

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