Consider this scenario: you have sold a software product to a client
in a
pre-installed computer. Once the computer arrives at your client's
office,
you need to configure it in order to make it work. Right now you have three
ways to do this:
- Visit your client's office
- Work with your client over the phone
- Use remote access software such as VNC or PCAnywhere.
Obviously, the first two options are expensive and inefficient.
The third option requires that your client opens one or more
inbound TCP ports in firewalls. Opening a port on the firewall can
be difficult for your client since it may pose a security breach.
However, with the RHUB appliance you can do this instead:
- Before sending our the computer, setup a scheduled meeting in the computer to be delivered.
Assign
a client name as the meeting subject.
- Shut down the computer and ship it to your client.
As soon as your client receives the computer, all you do is
- Join the scheduled meeting and you have
full control of the computer.
With the RHUB appliance, your client does not need to change any
of their firewall settings. All they need to do is:
- Plug in an Internet cable
- Turn on the computer.
You can even record the entire remote configuration session for an
audit trail, which may be required by your client.
Once the deployment is completed, simply terminate the meeting and the
client's
computer will not be accessible by anyone via the RHUB appliance.
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