RHUB Web Conferencing Overview |
- What is web conferencing?
- How to identify a quality web conferencing product?
- How does RHUB advance technology to deliver
a quality product?
- Why should I choose a web conferencing appliance?
- Why should I choose
a RHUB web conferencing appliance?
- What is the ROI from owning a RHUB
web conferencing appliance?
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Web conferencing is to share and/or control computer applications shown on
computer screens among a group of people within or cross organizations
via the Internet. It is different from video conferencing, which
transfers moving images that usually come from cameras. Web
conferencing has been widely used for sales presentation, remote
support, training, and countless real-time collaborative applications to save time
and improve productivity. Similar technology has been used in
remote desktop access tools such
as PCAnywhare and Microsoft remote desktop, which are commonly used
between two computers and limited behind the organization's
firewall. Web conferencing emphasizes the collaboration among people
from different organizations, which involves more technical challenges
than regular desktop sharing tools.
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The basic key technical challenges behind web conferencing includes:
- Traversing enterprise firewalls without compromising configuration
or security
- Quick download and easy one-click installation in just a few seconds
- Always-on meetings over unreliable Internet connections from all
different meeting attendees
There are many vendors in the market. However, only a few
of them have really achieved excellence because of these
technical challenges. Being an experienced user, you can quickly tell
the product quality by the time required for an attendee to join your
meeting, the percentage of your attendees who can successfully join
the meeting and the percentage of your attendees who can complete the
meeting regardless the quality of their internet connection.
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RHUB was founded to overcome the above basic key technical challenges. Today, RHUB has over
four thousands users around the
world, including users from leading banks and government
agencies where the network environment is dramatically restricted. With RHUB
TurboMeeting 3.0, you can
- Host meetings with any users from different organizations
around the world regardless their firewall and software
installation policy. The only requirement is that the user can browse
the Internet.
- Have your meeting attendees join your meetings in seconds.
For "view-only" attendees where attendees can view but cannot
present, no download is required. Joining a meeting is as easy as
typing a URL. For interactive meetings where attendees can both
view and present, PC attendees need to download just less than
800KB meeting manager and Mac web conferencing attendees download less than 1.3MB.
Installation is just one-click.
- Complete your meetings regardless of your or your attendees'
Internet connection quality. RHUB auto-reconnection technology
detects and auto-reconnects any meeting participant in ten
seconds.
In addition to responding the above basic technical challenges, RHUB
TurboMeeting 3.0 addresses another level of challenges:
- Privacy protection by allowing meeting hosts to select a
specific application to show to attendees
- Cross-platform compliancy by allowing users from all different
platforms such as PC, Mac, Linux, Unix and even iPhone to join
meetings
- Connect users from two main computer platforms: PC and Mac.
Allow them to have fully interactive collaboration
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Web conferencing solution is delivered in three ways:
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- Hosted services
- Software (on-premise)
- Appliance (on-premise)
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The above figure shows the pros and cons of different
deployment models. Appliance is the model that combines the
advantages of hosted service and software only deployment and avoids
their shortcomings.
Wainhouse Research, the leading market research firm on rich
media conferencing solutions, has discovered constantly over years
that over half of web conferencing users demand on-premise web
conferencing solutions. The top reasons are:
- Simple needs
- Costs
- Strategic competency
- Security
Read Wainhouse Research's
study on "The
Case for Deploying a Premise-Based Web Conferencing Server".
When the users were asked why not to deploy on-premise solutions
yet, the top reason is:
- Lack of skills and resources
Web conference appliance, not the software deployment model, is
designed to resolve the above shortcomings. With a Web conferencing
appliance, everything needed is built into one single appliance.
There is no need for an operating system, database server, web
server, separate computer, and software installation, which are
typically required for on-premise software deployment. |
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As you may have found, there are only a few vendors that provides web
conferencing appliances. Most of them embed web conferencing function
into other applications such as VoIP, video and network security, and
treat web conferencing function as an add-on feature. The problems with
those products are:
- Difficult to use and deploy
- Not focused on web conferencing
- Very high upfront cost
RHUB focuses only on web conferencing. RHUB web conferencing appliance
is:
- Very easy to use and deploy. The one-time deployment takes you
20-30 minutes.
- Most competent in web conferencing (see the above section about
RHUB technology)
- Very affordable
- IT-maintenance free. Firmware is updated automatically.
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To maximize profits, hosted service providers usually make different
web conferencing applications into different packages and sell them
separately. For example, one leading vendor has different websites for
web conferencing, remote support (over $300/month for one user
license), seminars, and remote access to computers. The RHUB appliance delivers those functions (that
use the same underlying technology) into one appliance.
RHUB web conferencing appliance has been used to host meetings for:
- Sales presentations and product demos
- Internal meetings within your networks
- Remote support for your customers
- Remote training & seminars
- Remote access to your computers in office or home
- Engineering collaboration
- Any real-time collaboration where desktop sharing is needed
Depending on how you use RHUB appliance in your business, your ROI can be as short as 2.5 months compared
with hosted web services.
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Download
Datasheet
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