| Main Features |
Descriptions |
Supported
Platforms |
| Instant view and remote control |
After an attendee fills in session ID and
password, one click from the attendee releases computer control to you
so that you can instantly see and
control the attendee's desktop. |
PC & Mac |
| Remote reboot in the regular or safe mode |
You can remotely reboot the supported computer
in the regular mode or the safe mode. |
PC |
| Remotely logout or login as a different user |
You can remotely logout and login as a different
user |
PC |
| Multi-tiered collaborative support |
You can invite two additional colleagues of
yours to join the support meeting. All of them can control the
supported computers in order to collaborate in resolving issues. This
function is also used to remotely train new
support staff with real, current support problems. |
PC & Mac |
| Switch to training mode during support
session |
During the support session, you can switch the presenter to
be yourself so that the attendee can view your screen.
If you like, you can pass your keyboard and mouse function to the
attendee. This function is used in customer training during a
support session and helps to increase customer satisfaction. |
PC & Mac |
| Remotely lock supported computer at the end
of support session |
At the end of your support session, as an option, you
can remotely lock the supported computer to protect your client's
computer in the event the client is not present. |
PC |
| Send Ctrl+Alt+Del |
You can send Ctrl+Alt+Del
keys to the supported remote computer |
PC |
| Remotely start an unattended session |
You can remotely start an unattended support
session so that you can access a remote computer any time later
without any assistance from your customer. |
PC |
| Mini-Meeting |
You can invite up to 9 other participants to join
your support session and host a mini-meeting. Every participant
can present his computer screen or a specific application and
let others control his computer. It is a fully interactive
meeting session. |
PC & Mac |
| Blank remote desktop |
You can blank a remote desktop to prevent your
sensitive remote control activities from being viewed. |
PC |
| Retrieve remote computer system information |
You can retrieve remote computer system
information including operating system summary, drives, current
processes, memory, applications, services, and even logs. |
PC & MAC |
| Main Features |
Descriptions |
Supported
Platforms |
| Always on after power recycle or
reconnection. |
Whether the remote computer's power is recycled or
re-connected, you always have access to it. |
PC |
Irreversible encryption of meeting
passwords |
The password for the remote access meeting
session is irreversibly encrypted in the database.
The password is not saved anywhere, including on the remote
and local computers. The password transmission over the Internet
is encrypted via SSL. |
PC |
| Remote lock computer any time |
In addition to the secured meeting password, you
can lock your computer remotely to add another layer of
access protection. |
PC |
| Remote reboot in the regular or safe mode |
You can remotely reboot your computer. After
reboot, you can still access the remote computer. |
PC |
| Multi-party access |
You can invite up to two additional parties to
access the same remote computer for collaboration. |
PC |
| Send Ctrl+Alt+Del |
You can send Ctrl+Alt+Del
keys to the remote computer |
PC |
| Remotely logout or login as a different user |
You can remotely logout and login as a different
user |
PC |
| Hide a remote access session to monitor a remote desktop |
Start a remote access meeting and hide it.
Logout the computer. Now you can remotely monitor the PC from
anywhere while the computer users cannot see and delete the
meeting. This can be used to remotely monitor employee or
children desktops. |
PC |
| Mini-Meeting |
You can invite up to 9 other participants to join
your remote access session. Every participant
can view and control the remote desktop. |
PC |
| Blank remote desktop |
You can blank a remote desktop to prevent your
sensitive remote control activities from being viewed. |
PC |
| Retrieve remote computer system information |
You can retrieve remote computer system
information including operating system summary, drives, current
processes, memory, applications, services, and even logs. |
PC |
| Main Features |
Descriptions |
Supported
Platforms |
| 15-way video conferencing |
The system allows 15 webcams to join a
video conferencing |
PC & Mac |
| HD VoIP audio conferencing |
All meeting attendees can use the computer
microphones and speakers to conduct audio conferencing with HD
voice quality. A decent
headset is strongly suggested to avoid echo. It supports over
200 attendees in one meeting session. |
PC & Mac |
| Free audio conferencing |
All participants in a meeting can attend an audio conference
and get land-line quality. It is free and integrated. |
All platforms |
| Firewall & proxy friendly |
Complies with existing firewall settings, without compromising security. |
All platforms |
| Compatible with lockdown computers |
Capable of working with lockdown computers |
All platforms |
| Chat |
Interactive meeting attendees can chat with each other.
Chat sessions can be saved for later reference. |
PC & Mac |
| File transfer |
Attendees can send files or
folders to every attendee or a specific attendee. Sending files
automatically resumes when an attendee Internet connection reconnects.
|
PC
& Mac |
| Change colors |
Easily changes colors among 256 colors (for the
fastest speed), 16-bit and 32-bit true color (for the best
image quality). For example, for remote support, the 256 colors
are
adequate. For artwork with a client,
choose 16-bit or 32-bit. |
PC & Mac |
| Whiteboard |
A whiteboard is available for drawing |
PC & Mac |
| Annotation |
Allows you to draw annotation marks anywhere on your
screen to emphasize your points or ideas. You can save the
annotation as JPEG files. |
PC & Mac |
| Auto-reconnection |
There are many reasons why your or your
attendees' Internet connection could be lost in the middle of a meeting. Your meeting will continue as soon as the
Internet reconnects. No need to restart or rejoin a
meeting. |
All platforms |
| Schedule Meetings |
You can schedule single or recurring
meetings. You can publish the scheduled meetings anywhere you
want. The system displays scheduled meetings in both
HTML and XML. |
PC & Mac |
| Remote Printing |
Remote print of any documents to any attendees
in a meeting/support session |
PC |
| LDAP Integration |
Use your own LDAP or Active Directory for the
user authentication and facilitate the deployment. Available
only for enterprise models: TM800 and above. |
All platforms |
| Fit-to-screen display |
Perfectly displays the presenter's screen on your screen,
regardless of the presenter's screen size. |
PC & Mac |
| Remove client software at the end of a
meeting |
You as the meeting host can specify whether the
TurboMeeting client is removed from your attendees' computers at
the end of a meeting. |
PC & Mac |
| Outlook and audio conferencing integration |
When you send out invitation emails via Outlook
for scheduled meetings, the system will automatically mark your
calendar and have an option for your attendees to mark their
calendars. The system also allows you to specify the audio
conference call numbers and access code. |
PC |
| Start/Join meetings within Outlook |
Users can start, join or schedule a meeting from
shortcuts embedded in Outlook. |
PC |
| High Availability Cluster |
For all 1U form factor servers, you can have
two servers work together to ensure high availability. When
one server is down, the other will start to deliver the service
automatically. |
All platforms |
| Maximum customization |
1. Start or join meetings from your internal
home page or other enterprise applications; 2. Direct your
attendees to your own promotion page when meetings end; 3.
Brand your TurboMeeting with your company name and logo; 4. Publish your
scheduled meetings on your websites or other applications |
All platforms |
| 24 x 7 operation and no maintenance
needed |
The server operates 24 x 7. Firmware
(including the meeting client software) is automatically updated.
No maintenance is needed. |
All platforms |
| International Language support |
The current version supports English,
Spanish, Chinese (Simplified & Traditional) and Japanese. |
PC & Mac |
| Recording |
Record screen and voice. A player is built in with
recording data. One executable file has both data and a player.
You can convert your recording to standard multimedia formats in
Flash, AVI and WMV for editing or publishing.
Download the converter. |
PC & Mac |
| Firewall-protected internal meetings |
When you start a meeting, you can tell the
system whether it is an internal meeting, which only accepts
attendees who come behind your firewall or come from those
public IP addresses you specified during the system setup. |
All platforms |
| Unlimited registered users |
There is no limit on the number of hosts you
can register to use the system. It only limits the
number of concurrent users using the system and the number of
concurrent meetings. |
All platforms |
| Manage meetings |
You can monitor all meetings running in the
system and terminate any of them to conserve licenses or for any
other reason. |
All platforms |
| Reporting |
Report meeting start and end time, topics, attendee
names, emails, IP addresses, join and exit time. |
All platforms |
| Push URL |
You can push a URL to all attendees' browsers |
PC & MAC |
| Private chat room among staff |
In a meeting session, the host, presenter and
panelists form a staff group. They can have private chats among
themselves |
PC & MAC |
| Raise hand |
Each attendee can raise hands |
All platforms |
| Raise hand via telephones |
Telephone callers can raise hands by pressing *2 |
All platforms |
| Stream desktop video |
With cable high-speed internet connection, you
can stream your desktop video to your
attendees in real-time at acceptable frames per second. |
PC & MAC |
| Share computer audio |
You can share your computer audio with your
attendees. |
PC |
| Large HD viewer via webcam |
You can use your HD webcam to present video in
the size as big as your desktop. The system will deliver the
video at the photo-level quality or even in true-color with 100%
accuracy. This function can be used by teachers to show their
big white boards to students or by doctors to show some moving
details with extremely high image quality. Note that the frame
rate is not as high as regular webcam video. This function
focuses on image quality and details thanks to the large size. |
PC & MAC |
