RHUB

Remote Support, Remote Access, Webinar & Video Conferencing Hardware

  Contact About FAQ Blog
Call 866-758-0984
Home   Products   Customers   Buy   Partners   Support   Register for Webinars
 
 

 

Configuration

2.7 Integration with LDAP for User Authentication

LDAP Integration only works with the TM-800, TM-1000, TS-700 and TS-900 appliances. Login to your RHUB appliance and enter the management page shown in Figure 2.2. Under Integration click the Integration link and you will be shown the settings in Figure 2.16. To integrate with the LDAP server, specify:

  • the LDAP server’s IP address as the Host IP address
  • the LDAP Port for TCP communication (not the SSL port)
  • any user’s distinguished name as the User DN
  • the Password for the user specified in the Password field

LDAP integration
Figure 2.16 Enable LDAP integration

Only LDAP Version 3 is supported. No SSL encryption can be used for User DN and Password authentication. If a user with valid credentials fails to pass authentication by your LDAP server, check the following:

  • Your LDAP configuration meets with the work conditions of this system.
  • Your LDAP entries have the "distinguishedName" (DN) attribute filled with proper values. Empty values are not allowed. A Microsoft Active Directory server should automatically fill proper values for the attribute.

If the LDAP authentication fails, you have two ways to access your RHUB appliance:

  • Disconnect this appliance from your LDAP server in order to force this system to use its local saved user credentials to continue user authentication.
  • Reset this system, which will disable the use of the LDAP service.