5.2 Inviting the Attendees
Consider a situation where you are facing a problem with your
system and want the technician to access your system and solve
the problem. In such situations the technician hosts a Remote
Support Meeting and invites you to join the meeting.
Another instance could be a situation where more than one
person is required to investigate and solve the problem.
Consider for instance a case where you and your team leader have
to support a computer facing some issue. In such a case, your
team leader can initiate a Remote Support Meeting and invite you
to support the system facing problems.
By clicking Invite Attendees the meeting details can
be emailed.
The
option to
Join a view-only meeting is not available for Remote
Support.
|