Remote Access Software, Web Conference, Remote Support & Webinar to PC and Mac Guide

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Remote Support

5.2 Inviting the Attendees

Consider a situation where you are facing a problem with your system and want the technician to access your system and solve the problem. In such situations the technician hosts a Remote Support Meeting and invites you to join the meeting.

Another instance could be a situation where more than one person is required to investigate and solve the problem. Consider for instance a case where you and your team leader have to support a computer facing some issue. In such a case, your team leader can initiate a Remote Support Meeting and invite you to support the system facing problems.

By clicking Invite Attendees the meeting details can be emailed.

join meetingThe option to Join a view-only meeting is not available for Remote Support.